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Ratings Report Card*
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 = Outstanding
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 = Satisfactory
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by Online Shopper, Jul 04, 2008 Item back ordered as indicated on the website at the time of purchase. Item delivered before the scheduled date. Great order tracking. Item (Race Face chain rings) arrived intact but did not fit propery - had to modify my crank. great customer support.
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by Online Shopper, Jul 04, 2008 I always get what I order quickly and their prices are some of the best I can find on most items.
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by Online Shopper, Jul 03, 2008 Jenson USA is the best online bike parts dealer I have ever used. The orders come lightning fast and the customer service is knowledgeable and extremely helpful. I highly recommend Jenson USA over any other company.
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by Online Shopper, Jul 03, 2008 My only problem was that I ordered tires, tire sealant, and a seat, and they were shipped out in 2 shipments. I got the tires quickly, almost a week before the seat (seat was stated on the web site that it would ship 5 days later), but the tire sealant did not come with the tires, even though they did not show as needing to be shipped later. It was shipped... More
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by Online Shopper, Jul 03, 2008 great
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by Online Shopper, Jul 03, 2008 Items as described. I initiated a Price Match and they came through swiftly and matched a competitor. Great job!!
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by Online Shopper, Jul 02, 2008 I am very happy with JensonUSA. Great shipping rates and fast responses on email questions.
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by Online Shopper, Jul 02, 2008 great bike although due to weather was delivered on july 1 rather than on june 27 the tracking option was a plus. Son was excited when it finally came but soon became frustrated because the chain was knocking or catching or whatever. Threw a fit when I said I would send it back. Took it to a local shop they fixed chain for $19.22 and said it was a great... More
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by Online Shopper, Jul 02, 2008 Quick reponse! Took care of problem.
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by Online Shopper, Jul 02, 2008 j,flfghjugjyfgikyf
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Overall Rating
Neutral
Negative
