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Bloomingdales.com Report Card & Customer Reviews

Ratings Report Card*

Bloomingdales.com Bloomingdales.com

Rated by 50,000 customers since 1998

  • Overall Rating: 7.8Overall Rating
  • Would Shop Here Again: 8.0Would Shop Here Again
  • On Time Delivery: 8.2On Time Delivery
  • Customer Support: 7.6Customer Support
Detailed Customer Ratings | Store Information | Ratings FAQ
Overall Rating
History
Past
Week
Past
Month
Past 3
Months
Positive 72% 81%
Neutral 21% 7%
Negative 7% 12%
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*Ratings are for the past 90 days only.
Sort by : Ratings Key: Icon Outstanding= Outstanding Icon: Good= Good Icon: Satisfactory= Satisfactory Icon: Poor= Poor
Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 1.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 24, 2008

I ordered a wedding gift. They sent 1/2 of the gift (6 out of 12 glasses) and put the rest on back order. I expected that they would all ship together so it would look nice when the bride opened the gift. They did not tell me in advance.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 9.0 Would Shop Here Again
On Time Delivery: 8.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jun 23, 2008

Bloomingdales.com does not really offer any products or incentives that inspire me to have my order shipped versus heading 2 miles up the road to shop for it myself. The mall store offers a far greater variety of upscale casual wear (juicy couture, Splendid, C&C, Hard Tail, BCBG, etc), while the online site offers more evening wear and high end designers... More
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 20, 2008

I did not have any problems and I will use the website again.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 19, 2008

Great store. A store is a mere thing of wax in the hands of the management which they may twist and shape into any form they please.
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Overall Rating: 9.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jun 15, 2008

Items are always packed well for shipping. Many items are USA made.
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1 out of 1 people found this review helpful.

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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 10.0 On Time Delivery
Customer Support: 10.0 Customer Support
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by Online Shopper, Jun 13, 2008

It was a relatively easy shopping experience.I bought on the phone and picked up at the store. The item was put aside for me but since there was no one available to help me, I had to carry it to the car myself and it was quite heavy.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 4.0 On Time Delivery
Customer Support: 4.0 Customer Support
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by Online Shopper, Jun 13, 2008

It was difficult to fing items. Their search engine was not that helpful. Also their description of the items and the pics were not that informative. The shipping charges were also expensive.
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Overall Rating: 6.0 Overall Rating
Would Shop Here Again: 6.0 Would Shop Here Again
On Time Delivery: 6.0 On Time Delivery
Customer Support: 1.0 Customer Support
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by Online Shopper, Jun 12, 2008

Online selection is very limited. The only reason I shop here is that they have sales and shipping specials. Living in Hawaii if they do not give shipping specials I will not order. Their selection for womens quality contemporary clothing is dissapointing.
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Overall Rating: 8.0 Overall Rating
Would Shop Here Again: 8.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 7.0 Customer Support
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by Online Shopper, Jun 10, 2008

I was looking for specific shoes that were on sale, but they didnt have them in my size, and since you cant try on shoes over the internet it was bit of a risk.
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Overall Rating: 10.0 Overall Rating
Would Shop Here Again: 10.0 Would Shop Here Again
On Time Delivery: 9.0 On Time Delivery
Customer Support: 0.0 Customer Support
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by Online Shopper, Jun 10, 2008

I like to shop at bloomingdales because they usually offer some sort of incentive for shipping, or a discount if you spend a certain dollar amount.
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Top Selling Products from Bloomingdales.com

BCBGMAXAZRIA Strapless Crinkle Chiffon Colorblock Gown

Strapless crinkle chiffon color block gown with embellished waistline. Side zip

$336.00

Diane von Furstenberg Ring Bikini

Metallic shimmer print, gold tone ring detail on both sides

$138.75

French Connection Women's Betty Block Jersey Maxi Dress: A Bloomingdale's Exclusive

V-neck dress with camisole tie straps and self inset waistband with tie detail. A Bloomingdale's Exclusive print

$198.00

Bloomingdale's Exclusive Tadashi Ruched Gown - Misses

Stretch satin gown with asymmetrical neckline and allover ruched bodice. Back zip closure

$198.99

Steven by Steve Madden Banglez Gladiator Sandals

Steven by Steve Madden Banglez gladiator sandals. Suede upper, leather lined, rubber sole. Embellished with beads and nailhead detail. Adjustable buckle closure

$119.00

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